DragonLore Games (collectively referred to herein as "DragonLore", "we", "our", or "us") creates original and memorable experiences so that players can have fun, interact with others and take pleasure through our games, applications, websites and online services (collectively "Services"). This website and our products, personal computer ("PC") applications, and any additional services controlled by us are governed by this Privacy Policy ("Policy"). We are committed to compliance with the Singapore Personal Data Protection Act and any other applicable data protection laws and have implemented additional measures to protect your personal data. This Privacy Policy shall be governed in all respects by the laws of Singapore. This privacy policy also explains what information we collect, why we collect it, and how we use it.
This Privacy Policy supplements but does not supersede nor replace any other consents you may have previously provided to us in respect of your Personal Data, and your consents herein are additional to any rights which we may have at law to collect, use or disclose your Personal Data. This Privacy Policy does not affect any rights which we may have at law in connection with the collection, use or disclosure of your Personal Data.
Our Privacy Policy may change from time to time to reflect changes in the law, in our Services, and in our business. We will post any Policy changes on this page and, if the changes are significant, we will provide a prominent notice (including, for certain Services, email notification of Policy changes).
"Personal Data" (or "Data"), is all information that identifies you: either directly, for example, your email address; or indirectly, for example your account ID, IP address, cookie identifier or transaction details. We may collect your Data when:
We collect your user name, password and email address. Some items of Data, such as your user name, are made public to allow your community to find you in our Services.
We collect the Data that you have agreed to share via the social media site or third party platform in question.
We collect the Data needed to process your purchase, such as card details, email address, country, bank details and purchase history. This Data is sent to our partner service providers that are in charge of processing online transactions.
We collect: Your game data, to improve your experience and the security of our Services such as: achieved game levels, rewards, rankings, completed game quests, statistics including the game time or the use of the various features as well as the data associated with any bugs and malfunctions. Your login and browsing data, to enable the operation and security of our Services, such as: visited pages, identifier of your device and the connection (IP address, MAC address), login dates and times, information concerning the browser and the operating system you use. We use various types of technologies such as cookies to collect such Data when you use our Services or visit a third party site where we and our partners provide content or carry out content use analysis.
We allow only necessary partners to set and access their Cookies on your device. These partners’ use of Cookies is subject to their own privacy policies and not this Privacy Policy. We do not control the privacy policies or your privacy settings on third-party sites, including social networks.
You can also adjust your browser settings to understand when these Cookies are stored on your device or to disable the Cookies by consulting your browser’s "Help" menu. Please note that these settings may affect your ability to shop online or to access certain features of our Services whenever these Cookies are needed for the operation of our Services.
We collect Data such as your user name, IP address, the date, time, and we save the content of your messages to allow you to interact with other players in a secure environment.
If you contact us via email, we collect Data such as your last name, first name, user name, email address, country, PC specifications and games registered on your Account, depending on your questions or requests.
If you contact us via social media, we collect some of the Data included on your profile.
We only use this Data to appropriately respond to your questions and requests. You should ensure that all Personal Data submitted to us is complete, accurate, true and correct. Failure on your part to do so may result in our inability to provide you with services you have requested.
When you use our Services, we ask that you comply with the Terms of Service and the codes of conduct associated with our Services which are intended to protect our users, employees and more generally our rights.
If you do not abide by these rules, you may be sanctioned including in the event of inappropriate conduct, cheating or toxic behaviour. We will keep your Data for the time needed to apply these sanctions. This Data may include for example your Account identifier, your game data, your IP address, the identifier of your device and your chat history.
Unless the law specifies a different retention period, we will only keep your Data for the time strictly necessary to carry out the operations for which said Data has been collected by us.
For example, we will keep the Data associated with your Account until the closure of the Account. In some cases, the Data may be kept for a longer period such as when it is needed for us to apply a sanction.
When you visit or interact with our sites, services, we or our authorised service providers may use cookies, and other similar technologies for collecting and storing information to help provide you with a better, faster, and safer web experience. The use of cookies and similar technologies by us on our Services has different functions. They are either necessary for the functioning of our services, help us improve our performance, or serve to provide you with extra functionalities.
Cookies can be disabled or removed by tools that are available in most commercial browsers. The preferences for each browser you use will need to be set separately and different browsers offer different functionality and options. Similar technologies refer to technologies that store information in your browser or device utilising local shared objects or local storage, such as flash cookies, HTML 5 cookies, and other web application software methods. These technologies can operate across all of your browsers.
We may use the terms "cookies" or "similar technologies" interchangeably in our policies to refer to all technologies that we may use to collect or store information in your browser or device or that collect information or assist in identifying you as a unique user in the manner described above.
We may employ cookies and other similar technologies as follows:
We use the cookies of third party social networking platforms and websites to enable you to interact with these platforms and websites to share information about our websites through them (e.g. through "Like" or "Share" buttons or through comment boxes, etc.). The social networking platforms in question will have access and use the information in these cookies for their own purposes and we invite you to consult their respective privacy and cookie policies.
The Services and certain site features and services are available only through the use of these technologies. You are always free to block, delete, or disable these technologies if your browser so permits. However, if you decline cookies or other similar technologies, you may not be able to take advantage of the Services and certain site features or services tools. For more information on how you can block, delete, or disable these technologies, please review your browser settings.
We may share your Data with our subsidiaries involved in the administration of the Services. The technical service providers involved in the supply of the Services (for example, bank transactions, promotion of the Services, to act against inappropriate conduct, cheating and toxic behaviour). As subcontractors, these service providers are under the same obligations as us to comply with applicable personal data protection laws.
Administrative or judicial authorities, to verify the proper use of the Data by us or for the purposes of an investigation, in compliance with applicable law. In such cases, your Data may be transferred to countries located outside of Singapore who provide an equivalent level of protection. In the event of transfer to other countries, the protection of your Data is especially ensured by the signature of standard contractual clauses approved by General Data Protection Regulation (GDPR).
We can use your Data in one of the following circumstances:
The existence of a contract between you and DragonLore to provide you with Services. You enter into this contract with us by accepting the Terms of Service when you create a Seedborn account. Our legitimate interest (or reasonable expectations of users), to offer you the best possible user experience, such as to ensure the security of the Services, moderate the community, respond to your requests and questions. We are entitled to change this policy at any time. We will inform you of the material updates and recommend that you consult this policy on a regular basis or contact us if you have any questions. Using our Services following such a change means that you accept any changes.
Your personal data may be stored in external servers located overseas. In addition, as described above, in the course of our business operation needs, we may be required, from time to time, to transfer your personal data with and between our related corporations and/or organisations and their affiliates, and third party service providers, some of which may be located in countries outside of Singapore.
We do not knowingly collect or solicit any information from anyone under the age of 18 or knowingly allow such persons to register for our Services. Our Services are not directed at children under the age of 18. In the event that we learn that such data has been collected, we will delete said data as quickly as possible. If you believe that we might have data from or pertaining to a child under 18, please contact us.
If you have any questions about this document, or any other questions, including if your question relates to the hacking of your Account, a problem with online payment or the use of our products and Services, please contact us at support@seedborn.world.